Cookie Policy
This Cookie Policy explains how HiveVia (ABN 49 950 077 028) (“we,” “us,” “our”) uses cookies and similar tracking technologies on our website hivevia.com (the “Site”).
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help websites remember your preferences, understand how you use the site, and deliver relevant content.
2. Our Approach to Cookies
HiveVia uses a minimal-cookie approach. We use Plausible Analytics for website analytics, which is entirely cookieless — it does not set any cookies, does not collect personal data, and does not track individual users. This means our Site uses significantly fewer cookies than most websites.
3. Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Site to function. You cannot opt out of these cookies.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| Session cookie | Maintains your login session and preferences | Session (deleted when browser closes) | HiveVia |
| CSRF token | Protects against cross-site request forgery | Session | HiveVia |
| Cookie consent | Records your cookie preferences | 12 months | HiveVia |
3.2 Analytics
We use Plausible Analytics, which does not use cookies. Plausible collects aggregated, anonymous usage data (page views, referral sources, device types) without setting cookies or collecting personal information. No consent is required for Plausible under GDPR or the Australian Privacy Act.
3.3 Functional Cookies
These cookies enable enhanced functionality such as remembering your preferences. These are set only with your consent.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| Membership toggle preferences | Remembers which hotel loyalty programs you’ve selected | 12 months | HiveVia |
| Search preferences | Remembers your last search (dates, destination, traveller type) | 30 days | HiveVia |
3.4 Affiliate Tracking Cookies
When you click an affiliate link on our Site and are redirected to a partner’s website, the partner may set cookies on your device to track the referral. These cookies are set by the partner’s website, not by HiveVia. We have no control over these cookies once you leave our Site.
Common affiliate partners and their cookie practices:
| Partner | Cookie Purpose | Typical Duration | Set By |
|---|---|---|---|
| Booking.com | Tracks affiliate referral | Session-based | Booking.com |
| Expedia Group | Tracks affiliate referral | 7–30 days | Expedia |
| Klook | Tracks affiliate referral | 30 days | Klook |
| GetYourGuide | Tracks affiliate referral | 30 days | GetYourGuide |
| Viator | Tracks affiliate referral | 30 days | Viator |
As we add affiliate partnerships, this table will be updated. For each partner’s specific cookie and privacy practices, please refer to their own privacy policy.
4. How to Manage Cookies
4.1 Cookie consent banner
When you first visit our Site, we display a cookie consent banner. You can accept or decline non-essential cookies. You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.
4.2 Browser settings
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may affect the functionality of our Site.
5. Updates to This Policy
We may update this Cookie Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised.
6. Contact Us
If you have questions about our use of cookies, contact us at privacy@hivevia.com.